Contact Frank & Sal's Italian Market
We're Here To Help
Your satisfaction is our top priority.
Fastest Support for Existing Orders
For the quickest help with an existing order, please **reply directly to your order confirmation email**. This includes your order details and gets to the right team immediately.
Quick Solutions & Common Questions
Save time by checking our helpful guides first!
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Where is my order?
A shipping confirmation with your tracking number is automatically sent to the email you provided at checkout. Please check your spam/junk folder if you don't see it!
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Reheating & Prep Guides
Click here for detailed instructions on preparing our lasagna, pizza dough, stromboli, and other fresh food items for the best results.
Still Need Help? Get in Touch
Choose the best way to contact our team below.
📞 Call Our Shipping Center
For assistance or questions about an existing order, please call us directly with your order number ready.
Staten Island Shipping Team Hours: Mon-Fri, 9am-5pm EST📩 Send a Message
For general inquiries, please complete the form below. We aim to respond within 24 hours, though response times may be longer during busy holiday periods. Please include your order number if applicable.