Authentic Italian Specialties - Free Shipping Nationwide

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Authentic Italian Specialties - Free Shipping Nationwide

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FRESH FOOD FROM NEW YORK CITY

THE CHEESE SHOP

BEST SELLERS

ITALIAN BEVERAGE

CHARCUTERIE

  • FRESH FOOD FROM NEW YORK CITY

  • THE CHEESE SHOP

  • BEST SELLERS

  • ITALIAN BEVERAGE

  • CHARCUTERIE

    • Frank and Sal - Your Guide to Shipping and Ordering

    Your Guide to Shipping and Ordering

    Want Automatic Order & Shipping Updates?

    To receive your order confirmation, tracking number, and all delivery notifications, please provide a valid email address during checkout.

    Your email address is our primary way of communicating your order's status. If an email is not provided, you will not receive these automatic updates.

    Our Shipping Policy

    At Frank and Sal's, shipping is always free, sitewide. The price you see is the price you pay, with no extra shipping charges added at checkout. We proudly ship using a reliable network of carriers, including UPS, FedEx, and USPS, to ensure your order arrives safely.

    Dry Goods & General Transit Times

    Transit times for non-perishable items (dry goods) vary by your location. While most orders arrive within 2-3 business days, some destinations (such as the Northwest) may take up to five business days. Please see the map below for estimated transit times to your area.

    Frank and Sal Shipping Transit Time Map

    Shipping Fresh, Frozen & Perishable Foods

    To ensure your fresh items arrive in perfect condition, we follow specific shipping rules. This includes fresh sausage, raw or cooked meats, fresh pasta, ravioli, pizza dough, and cheeses.

    • Fresh Food Shipping Schedule: To avoid weekend delays, all orders containing fresh items placed from Friday through Sunday will ship on the following Monday, Tuesday, or Wednesday.
    • Made-to-Order Items: Please allow extra prep time for items like sausage, fresh pasta, and fresh meats, which are prepared fresh for your order.
    • REQUIRED: Physical Street Address: All orders with fresh products must ship to a physical street address. We ship these items via Next Day Air to guarantee freshness. We cannot ship fresh items to a P.O. Box.
    • Cheese Orders & P.O. Boxes: We pack our cheese cold to arrive within 2-3 days. While we *can* ship cheese to a P.O. Box, we strongly advise against it as we prefer a street address to maintain quality. If cheese is shipped to a P.O. Box and arrives spoiled, we will not be responsible for the cost.
    • "Tri-State Only" Items: Some fresh food items in smaller quantities (under 8 pounds) can only be shipped to the Tri-State area (NY, NJ, CT). These products are clearly marked “Tri-State Only” on their product pages.

    Need It Faster or Have Questions?

    If you have a special request, need your order in a hurry, or just have a question about our policies, please don't hesitate to call us.

    Call Us: 718-966-7400