This policy explains how we handle your data when you visit or shop at our market. We value the trust you place in us and handle your information with the same care we use when selecting our products. We do not sell your personal data to third parties.
When you buy from us, we collect identifiers like your name, shipping address, and email. We also record order history and payment details through our secure processors. When you browse the site, we receive your IP address and device type to ensure the store works correctly for your browser.
We use your details to process orders, verify credit cards, and arrange deliveries. If you join our newsletter, we use your email to send updates. We only share data with service providers like Shopify and our shipping partners to complete your request or if required by law.
We use specific digital tools to make our store work better for you. These include:
You have the right to see the data we have about you, correct any mistakes, or ask us to delete your information. To make a request, contact us at frank@frankandsal.com.
How do I withdraw my consent?You can opt out of marketing or data collection at any time. Email us at frank@frankandsal.com or mail us at 4060 Hylan Blvd, Staten Island, NY 10308. We will process your request within 30 days.
Is my payment information safe?Yes. We use PCI-DSS compliant gateways. Your credit card data is encrypted using SSL technology and stored with AES-256 encryption. We never see your full credit card number.
By providing your phone number, you agree to receive recurring automated marketing text messages. Consent is not a condition of purchase. Message and data rates may apply. Reply STOP to cancel at any time.
We may update this policy occasionally to reflect changes in our practices or for legal reasons. Updates take effect as soon as they are posted here.