Privacy Policy

Effective Date: September 1, 2026

Frank and Sal, LLC ("Frank and Sal," "we," "us") operates frankandsal.com (the "Website"). This Privacy Policy explains what information we collect when you visit the Website, how we use it, and the choices you have.

Information We Collect. We collect information you give us directly, such as your name, email address, phone number, and order details when you contact us or place an order. When you visit the Website, we and our service providers also automatically collect certain technical information. This includes your IP address, browser type, device identifiers, the pages you view, referring URLs, and cookie or session identifiers.

Cookies and Tracking Technologies. We use the following types of cookies and similar technologies:

• Strictly necessary cookies. These are required for the Website to function, for example to keep items in your cart and keep the site secure. They cannot be turned off.
• Analytics and advertising technologies. We activate them only after you give consent through our cookie banner. When active, they send information about your visit to our analytics and advertising partners. Those third parties may use it to measure ad performance, deliver advertising to you on other websites and platforms, and for their own purposes as described in their privacy policies.

You can accept or reject non-essential cookies at any time using the "Cookie Preferences" link in the footer of every page. We also honor Global Privacy Control (GPC) browser signals as a request to opt out of advertising cookies.

How We Use Information. We use information to process orders and respond to inquiries, operate and improve the Website, maintain security, and, with your consent, measure and personalize advertising.

How We Share Information. We share information with service providers who help us operate the Website and our business, such as hosting, payment processing, and order fulfillment. If you consent, we also share it with advertising and analytics partners as described above. We may also disclose information when required by law. We do not sell your personal information for money.

Your Choices and Rights. You may decline or withdraw consent to non-essential cookies at any time. Depending on where you live, you may have the right to:

• request access to, correction of, or deletion of your personal information;
• opt out of the sharing of your information for targeted advertising.

To make a request, contact us at italianmarketplace@gmail.com or 718 966 7400. We will not discriminate against you for exercising these rights.

Data Retention and Security. We keep personal information only as long as reasonably necessary for the purposes described above. We use reasonable safeguards to protect it.

Children. The Website is not directed to children under 13, and we do not knowingly collect their personal information.

Changes. We may update this Privacy Policy from time to time. The effective date above reflects the latest version.

Contact Us. Frank and Sal, LLC

• 8008 18th Avenue, Brooklyn, NY 11214
• 4060 Hylan Blvd, Staten Island, NY 10308
• italianmarketplace@gmail.com | 718 966 7400

Additional Privacy Rights and Request Procedures

Sale, Sharing, and Targeted Advertising. Certain disclosures to advertising partners may qualify as a "sale" or "sharing" of personal information under applicable privacy laws, even when no money is exchanged. Where applicable, you may opt out of these disclosures and the processing of your personal information for targeted advertising.

Verification and Authorized Representatives. For requests to access, correct, or delete personal information, we may need to verify your identity using information reasonably necessary for that purpose. We do not require identity verification for requests to opt out of sale, sharing, or targeted advertising. Where permitted by applicable law, you may designate an authorized representative to submit a request on your behalf. We may request proof of that representative's authority as permitted by law.

Responses and Appeals. We will respond to privacy requests within the time required by applicable law and explain any applicable extension or denial. Where you have a right to appeal a denial, you may submit an appeal by emailing italianmarketplace@gmail.com. Please identify the request you wish to appeal. We will explain the outcome and provide information about further complaint options as required by applicable law.

Additional Rights. Depending on applicable law, you may also have the right to receive a portable copy of your personal information and to limit certain uses or disclosures of sensitive personal information. These rights are subject to applicable legal conditions and exceptions.